THE ultimate Access all Areas MotoGP™ experience Terms and Conditions
The winner can choose to attend any European circuit of their choice (Excluding Silverstone) during the 2024 MotoGP™ season from the racing calendar below.
24 March - Portugal GP
28 April - Spanish GP
12 May - French GP
26 May - Catalan GP
2 June - Italian GP
30 June - Dutch GP
7 July - German GP
18 August - Austrian GP
1 September - Aragon GP
8 September - San Marino GP
17 November - Valencia GP
Failure to comply with the rules and regulations printed on the reverse of your paddock pass will result in your passes being confiscated by officials.
All paddock protocol’s must be adhered to, failure to do so will result in no entry to the paddock.
Should the date of the winners chosen race change due to unforeseen circumstances, Two Wheels for Life, Dorna Sports and Motor Sports Travel will honour the prize at an alternative race where suitable for all.
Should the 2024 season be cancelled, Two Wheels for Life, Dorna Sports and Motor Sports Travel will honour the prize at the next possible date available. Should an agreement with the winner not be reached, Two Wheels for Life will refund any monies paid by the winner into the prize draw.
Should any covid restrictions return at the current time of your trip, this may result in changes to the planned schedule of activities. Two Wheels for Life and Dorna Sports will honour the fulfilment of your prize where possible in the paddock.
All timings are subject to change.
ALL entrants are deemed as accepting the terms and conditions. Entrants must be aged 18 years or over. Employees of Dorna Sports, Two Wheels for Life, Motor Sports Travel or close relatives and anyone otherwise connected with the organisations, including volunteers cannot enter.
Travel T&Cs
Your travel reservation with MST will be governed by English law and any disputes in connection with it will be dealt with in the courts of England and Wales. MST gives no warranty (whether expressed or implied under statute or otherwise) that the race shall take place at the time and place stipulated or at all and all conditions (whether expressed or implied, whether under statute or otherwise) in respect thereof are excluded.
If you wish to add additional arrangements to what is included in your prize, for example to extend your stay, we will give you a quote for the additional services and,
from the time of confirmation, our normal terms and conditions (https://www.motorsportstravel.co.uk/terms-conditions/) will then apply to your booking. If no
additional services are added to your prize, the following terms and conditions will apply.
Your prize includes:
• Return flights for two people, up to the value of £500.00 per person, including 20kg checked luggage allowance. Should the flights exceed this value, the price
difference will be passed on to the prize winner.
• Airport transfers on arrival and departure in your destination. Transfers may be shared with other MST customers.
• 3 nights (Friday, Saturday and Sunday) hotel accommodation (4-star or above*) in one room for two people sharing, and including breakfast
• Return circuit transfers between your hotel and the circuit on Saturday and Sunday.
Transfers will be at times set by MST and may be shared with other MST customers.
1. Insurance
It is a condition of your arrangements with us that you take out adequate travel insurance to cover all named passengers. Make sure your policy also includes
COVID-19 cover for COVID-related medical expenses during travel, including medical quarantine.
2. Changes or Cancellations You Make Before Travel
After your prize details are confirmed, if you want to change the arrangements you have booked in any way, MST will try to help you, although MST cannot guarantee that they will always be able to do this as changes are subject to availability at the time and to the terms and conditions and charges of the supplier. MST will liaise with them and inform you of any amendment or cancellation charges which may apply.
The majority of our flight, car hire, Eurostar and transfer providers do not typically allow changes to be made to tickets after bookings have been made. The tickets we provide for the prize are generally restrictive and any charges would reflect the charges imposed by our suppliers.
Changes such as name changes (including initial changes), destination and date changes can be treated by such suppliers as a cancellation and rebooking, regardless
of the period of notice given to us. If the supplier treats the change as a cancellation and rebooking we will pass on to you the cost imposed by the supplier, which could be up to 100% of the price of that element, in addition to any difference in price for the changed arrangements.
Please also note that, in the event of lost tickets, the transport provider may refuse to issue replacement tickets for lost or stolen tickets and new tickets may have to be purchased by you. If you need to change any accommodation you have booked, we will do our best to help. Where permitted by our suppliers, changes to accommodation can usually be made for an amendment fee, although changes close to your arrival date may not be possible. Please note, in some cases we negotiate special offer rates with our accommodation providers, and such rates may not allow changes to accommodation once booked – any such changes may incur up to 100% charges.
For any changes that can be made, MST will only charge the price as confirmed by the relevant supplier that applies on the day the change is made.
The Lead Name (as defined in Section 7) on the booking must give us notice to change.
3. Circumstances Beyond Our Control
Except where we say differently elsewhere in these Terms & Conditions, we cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if, as a result of circumstances beyond our control, we have to change your Package after booking, or we, or our suppliers, have informed you that we cannot supply your Package, as we, or they, had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any situation beyond the control of the party who invokes such a situation and the consequences of which could not have been avoided even if all reasonable measures had been taken. Such circumstances will usually include, but are not limited to, warfare, other security problems such as terrorist activity, civil unrest, industrial dispute, significant risks to human health such as the outbreak of a serious disease at the travel destination, airport closures, airspace closures (as well as other air traffic management decisions which may give rise to long or overnight delays or cancellations of one or more flights), the inability of airline(s) to operate flights as a result of the United Kingdom’s decision to leave the European Union (including the loss or restriction of air traffic or transit rights or the right of the airline(s) to enter any airspace), earthquakes or bad weather (actual or threatened) which makes it impossible to travel safely to the destination, and significant building work ongoing outside of your accommodation, which is not known to us in advance of your departure date and building work from a third party (such as resort development).
4. Flight Delays
Delays sometimes occur. When a delay occurs, refreshments or meals are usually provided when appropriate. We will not do this ourselves as such arrangements will
normally be the responsibility of the airline.
5. Holiday illness
Should you become ill while on holiday, you must consult a local doctor and, in addition, report your illness to the hotelier or via our contact details as shown on our
travel documentation.
The hotelier can put you in touch with a local doctor and if you have questions or concerns about this you can talk to them. It’s important you see a doctor and have the appropriate tests and to make sure you get the right diagnosis and treatment. You should also consult your GP upon your return to your home country. Holiday illness can be caused by many different factors, including a change of food, drinking untreated water, too much time in the sun or dehydration etc. If you think your illness was caused by something you ate at your hotel, and should you wish to make a claim as a result of that illness, you’ll need evidence to support this from the doctor you see in resort.
You must provide us with full details of both the local doctor you saw and your GP, together with written authority for us to obtain medical records and all tests/sample analysis from both those doctors. Failure to provide us with access to the records prepared at the time you were ill in resort and immediately on your return to your home country may reduce or extinguish any rights you have to claim compensation from any relevant supplier.
If, during your Package, you or any member of your party suffers any difficulty, we’ll offer you appropriate assistance without undue delay. This assistance will include providing appropriate information on health services, local authorities and consular assistance; and assisting you to make distance communications and helping you to find alternative travel arrangements. Typically, we do not charge for this assistance, although we reserve the right to charge a reasonable fee for such assistance if the difficulty has been caused intentionally by you or through your negligence. Other than as set out above, and as is detailed elsewhere in these Booking Conditions, MST shall have no legal liability whatsoever to you for any claim, loss, damage or expenses.
6. Information Accuracy
Descriptions of accommodation, facilities and services MST provides are based on information obtained from our suppliers. Outside of peak season it is common for facilities and services to be less widely available, both in your accommodation and holiday resort/destination generally. Sometimes the facilities described will be withdrawn for reasons such as maintenance, bad weather or lack of demand from guests. Where our suppliers advise us about significant changes to descriptions or about the withdrawal of any significant facility, MST will tell you as soon as possible. Some activities or facilities, water-sports for example, may not be available all year round. There may be a charge for some facilities, for example, TVs, safety deposit boxes, sun- loungers, parasols, tennis courts, pool tables and air-conditioning. In some places during high season (and even at other times) there is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your destination and accommodation. Any transfer times quoted for travel between airport and resort and circuit are approximate and, depending on circumstances, the journey time to your own chosen property or to the circuit may be longer.
Local Charges: Charges may be made in resort for certain facilities/activities such as water sports, sun loungers, sun umbrellas, safety deposit boxes, laundry services, mini bars, air conditioning, resort fees, city taxes etc.
Taxes: MST will advise you of all mandatory taxes, which you must pay before departure. However, many countries charge departure taxes and many hotels charge a municipal tourist tax, both of which can only be paid locally. It is therefore recommended that you retain sufficient local currency to meet such charges.
7. The Lead Name & Their Responsibilities
The person who instructs us to make the booking is the ”Lead Name”. He or she must be 18 years of age or over at the time of confirming the travel arrangements. By making a booking, the Lead Name is agreeing to these Booking Conditions (and any other information and updates that are relevant to the arrangements you have booked). The Lead Name is the person responsible for the booking. The Lead Name is also responsible for all other matters concerning the booking. The Lead Name agrees to provide all those who are named as passengers on the booking with accurate and full information regarding the travel arrangements booked, including any changes made to those arrangements by us or the Lead Name, and confirms that all those named passengers, including any that may be added at a later date, agree to be named on the booking and agree to be bound by these Booking Conditions.
The Lead Name agrees to check all descriptions on the travel documentation received after the booking and to inform us immediately of any errors or instances where personal details do not correspond with those shown on the passports of those travelling under the booking. When a booking has been confirmed by us, only the Lead Name can cancel or amend the booking. However, in the case of the death or serious illness of the Lead Name we’ll accept a written instruction to cancel or amend signed by another person named on the booking.
8. Special Requests
If you have a special request for something that is not automatically part of your booking (e.g. quiet room, low floor room, vegan meal on the flight, etc), please make the request at the time of confirming your travel arrangements. MST will pass your request on to the relevant supplier to ask if they can provide what you want. Special requests are not guaranteed to be met. When you make a special request, you agree that any personal data you provide including sensitive personal data, has to be passed to the relevant supplier to fulfil that request, and you consent to this happening.
9. Ticketing
Your travel documents will be sent by e-mail to the e-mail address given to us at the time of booking. MST will endeavour to dispatch your travel documents to you 1-2 weeks prior to departure.
IT IS IMPORTANT THAT YOU CHECK ALL DETAILS OF YOUR TRAVEL DOCUMENTS BEFORE DEPARTURE. IF THERE ARE ANY INACCURACIES OR YOU HAVE ANY OTHER QUERY PLEASE CONTACT US IMMEDIATELY.
10. Suppliers’ Conditions
Our third party suppliers also have their own terms and conditions. They govern the services they provide and you’ll be bound by these. In the event of any conflict between a supplier’s terms and conditions and these Booking Conditions, the supplier’s term or condition that conflicts with ours will take precedence, unless it is deemed under English law to be invalid or unenforceable, in which case the relevant term or condition in our Booking Conditions will prevail. Some of our suppliers’ conditions may limit or exclude their liability to you and, because they’ll apply to your contract with us, may also limit or exclude our liability to you. Suppliers’ terms and conditions are often subject to international conventions too, which limit their (and our) liability. You can get copies of the relevant supplier’s terms and conditions if you ask us.
11. Transport Timings, Check-in and Other Details
Travel timings are provided by suppliers and are subject to weather conditions and the need for constant maintenance and the ability of passengers to check in on time. There is no guarantee that transport will depart at the times stated on any itinerary or tickets which you receive. All timings are estimates only, and MST does not have any liability to you for any delay, which may arise, or for any schedule alterations.
Check-in: If you fail to check in on time, the transport provider is entitled to refuse to allow you to board the flight/cruise. MST cannot accept responsibility if such a situation arises and, whilst MST will endeavour to assist in making alternative travel arrangements to your destination, any cost or loss incurred as a result will be your responsibility.
You must check-in at least 1 hour prior to departure for all flights (times may vary, check your documentation carefully). Failure to do so could result in you being denied travel. Remember no calls will be made for your flight so please make sure that you are at the departure gate no later than 45 minutes before your departure time. Passengers that are refused travel will be responsible for arranging alternative transportation at their own expense.
12. Travel Documents And Health Advice
It’s your responsibility to make sure everyone travelling has valid travel documents (e.g. Passport, Visa) and has followed health advice. For up to date UK Government health & travel advice please visit www.gov.uk/foreign-travel-advice, www.hpa.org.uk and www.nathnac.org and contact your GP. The FCDO may have issued information about your holiday destination. You are advised to check this information on the FCDO website. MST cannot accept any liability for your failure to do this. If MST and/or your carrier are fined because anyone on your booking didn’t have the correct documents/ vaccinations, etc., you’ll have to reimburse us.
If you are a citizen of any country other than the United Kingdom, please consult your own Foreign Office department for information and regulations relating to your passport and country of residence.
13. Advance Passenger Information
To comply with UK and International regulations on Border Control and Aviation Security, before travel you must provide passport and certain other information, for each person travelling, to the airline that is going to carry you (‘Advance Passenger Information’ or ‘API’). Failure to provide API by the deadlines stated (which may be several weeks before travel), could mean you can’t travel or, if the airline/cruise operator allows you to submit the information at the airport/port, you may be charged for this.
14. Disabled Travellers and Passengers with Reduced Mobility
If you have any disabilities or mobility restrictions that may affect your travel arrangements, please let us know at the time of confirming your travel arrangements so we can discuss the package with you and ensure it meets your requirements. MST cannot be held responsible if you fail to tell us about special needs/requirements that will affect your travel experience and this means MST will not compensate you. For customers who require support or advice prior to booking, please note carefully the information below regarding different travel arrangements and for further assistance please advise MST if you have within your booking a person, or you yourself are a person, whose mobility when using transport is reduced due to any physical disability (sensory or locomotor, permanent or temporary), intellectual disability or impairment, or any other cause of disability, or age, and whose situation needs appropriate attention and the adaptation to his/ her/ your particular needs of the service made available to passengers and which may therefore affect your holiday, please tell us before you confirm your booking. MST and our suppliers may require a doctor’s certificate or other documentation, information or waiver relating to such disability, medical / mobility problem or condition or fitness to travel as MST or our suppliers consider necessary. In any event, you must give us full details in writing at the time of booking. Overseas accommodation and services: A large proportion of overseas accommodation, overseas transport (including transfers) and other holiday services provided overseas is not equipped to cater for the needs of many disabled holidaymakers. If you have any disability, please make appropriate enquiries about the suitability of your accommodation, resorts, transport and services, and make sure that you are fully satisfied you have made the correct choice before you confirm your travel arrangements with us.
15. Data Protection
This notice is a summary of Motor Sports Travel ’s Privacy Notice that can be read in full at https://www.motorsportstravel.co.uk/privacy-policy/. By making a booking with MST, we will process the personal information we receive from you (about you and the people travelling with you), in the following ways: to enable us to arrange the travel services you have booked (which will include passing your information to third party suppliers, such as hoteliers and airlines and our technology partners to administer the services we provide, and may involve sending your information to countries that don’t have an equal level of privacy legislation to that in the UK); for our own market research and analysis purposes; for improving customer service; for the detection and prevention of fraud or other crime (which may include providing your information to organisations such as banks and credit card companies, or the police); for compliance with legal requirements (which will include passing your information to public authorities such as customs and immigration) and for marketing contact from Motor Sports Travel Limited by means of email, post and/or telephone if you’ve agreed we can, or if we’re providing you with offers and information on similar products and services to those you have purchased (and you haven’t have opted out of such marketing at the time of booking).
We may need to collect information from you (or the people travelling with you), that is sensitive personal data because it relates to a medical condition or dietary requirement. When you give us this information you agree to allow us to process this and pass this to our service providers where necessary to make the arrangements you require, such as airlines (to provide in-flight catering and any special requirements you have, or to check fitness to fly). Telephone calls to us may be recorded for training and quality purposes and for preventing/ detecting crime. If you’ve confirmed your arrangements with us by email, we’ll use the email address you’ve provided to send you your travel documentation. We’re entitled to assume that the email address you’ve provided is correct and that you understand and accept the risks associated with using this form of communication. If you wish to make a data subject access request for a copy of any personal data we hold on you, please write to: Please head your letter/ email with the words “Subject Access Request”. If you wish to make a data subject access request for a copy of any personal data we hold on you, please write to: The Compliance Manager, Motor Sports Travel , 3rd Floor, 207 Regent Street, London W1B 3HH or email [email protected] Please head your letter/email with the words “Subject Access Request”.
16. Your Responsibility and Behaviour
It is important that you behave responsibly and with consideration for others during your trip. MST wants all our customers to have an enjoyable and carefree trip. Accordingly, to the extent that we (or another person in authority) believe that your actions could upset other customers, our suppliers or our own staff, or put them in danger, or cause disruption or annoyance or damage to property or people (including us, our suppliers or other customers) and where we or our suppliers believe that you are not fit to travel, we may end your travel arrangements without further liability to you. This could mean we or our suppliers may either ask you to leave your booked accommodation, or prevent you from taking transfers or boarding the aircraft. Our suppliers will deny boarding or impose additional conditions of carriage on any passenger who, for example, is intoxicated and/or disruptive or found to be smoking on board the aircraft. If this happens, MST will not pay compensation, make refunds, or cover any expenses described in these Terms & Conditions that you suffer as a result. If your behaviour or the behaviour of any members of your travelling party causes any aircraft to be diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred by MST as a result of that diversion. MST cannot accept liability for the behaviour of others in your accommodation, flight, or for any facilities/ services withdrawn as a result of their actions.
17. General terms
The various paragraphs set out in these Terms & Conditions operate separately to one another. If any court or any other relevant authority decides that any of these sections (or part therein) are unlawful or unenforceable, the remaining sections (and parts therein) will remain in full force and effect. These Terms & Conditions and the associated travel itinerary set out the entire agreement between us. You are not relying upon any other statement, promise or assurance in relation to your booking. These Terms & Conditions are between you and us. No other person shall have any rights to enforce any of their terms and conditions. We may transfer our rights and obligations with you under these Booking Conditions to another organisation, and we will do our best to notify you if this happens, but this will not affect your rights or our obligations under the Booking Conditions.